Terms & Conditions — abd999
These Terms & Conditions govern your use of the abd999 platform, including all betting, casino, and account services available to players in Bangladesh. Please read them carefully before using the platform. By accessing abd999, you agree to be bound by these terms.
The following highlights summarise the most important aspects of these Terms & Conditions. They do not replace the full text — please read each section in detail.
18+ Only
You must be at least 18 years of age to register and use abd999. Age verification is required for all accounts.
BDT Transactions Only
All deposits, withdrawals, and account balances on abd999 are denominated in Bangladeshi Taka (৳). No foreign currency conversions apply.
One Account Per Player
Each player is permitted to hold exactly one account on abd999. Duplicate accounts will be suspended and any associated balances may be forfeited.
Bonus Wagering Requirements
All bonuses are subject to wagering requirements clearly stated in their respective promotional terms. Bonus funds cannot be withdrawn before requirements are met.
Fraud & Abuse
Any attempt to defraud abd999 or exploit bonuses, payment systems, or software vulnerabilities will result in immediate account suspension and forfeiture of funds.
24/7 Support Available
abd999's support team is available 24 hours a day, 7 days a week via live chat to assist with account, payment, and gaming queries in English.
Acceptance of Terms
By accessing, registering on, or using any part of the abd999 platform — including the website at abd999.app, any associated mobile-optimised pages, and all gaming, betting, and account services offered through the platform — you confirm that you have read, understood, and agree to be legally bound by these Terms & Conditions in their entirety.
These Terms & Conditions constitute a binding legal agreement between you (the player) and abd999. If you do not agree to any part of these terms, you must immediately cease using the platform and close your account. Continued use of the abd999 platform following publication of any updated version of these terms constitutes your acceptance of those changes.
abd999 reserves the right to amend these Terms & Conditions at any time. Where changes are material, abd999 will make reasonable efforts to notify registered players via the email address associated with their account or through a notice displayed on the platform. It is your responsibility to review these terms periodically. The most current version will always be accessible at abd999.app/terms-conditions.
Important: These Terms & Conditions apply to all abd999 players regardless of the device used (desktop, smartphone, or tablet) or the method of access (direct URL, bookmarked link, referred link). If you access abd999 through a third-party website or referral link, these same terms govern your use of the platform.
These terms should be read in conjunction with abd999's Privacy Policy and Responsible Gaming Policy, both of which form part of the overall agreement between you and abd999.
Eligibility & Age Restriction
Access to abd999 is strictly limited to individuals who meet all of the following eligibility criteria at the time of registration and throughout the duration of their account:
- You are at least 18 years of age. abd999 enforces a strict minimum age of 18 for all account holders. This is a firm and non-negotiable requirement.
- You are accessing abd999 voluntarily as a form of entertainment and are not doing so under duress, impairment, or at the direction of a third party.
- You have not previously been excluded from abd999 through a self-exclusion request or been permanently suspended by abd999 for a breach of these terms.
- You are legally permitted to participate in online gambling activities under the laws applicable to you in your jurisdiction. It is your sole responsibility to verify the legality of online gambling in your location before registering.
- You are registering and playing on your own behalf and not as an agent, nominee, or representative of another person.
Age Verification: abd999 may request documentary proof of age at any point during your account lifecycle, including at the time of registration, upon making a withdrawal, or as part of a random KYC (Know Your Customer) review. Acceptable documents include a valid National ID Card (NID), passport, or other government-issued identification confirming date of birth. Failure to provide satisfactory age verification documentation within the time period specified by abd999 will result in account suspension until verification is completed.
Any winnings accumulated on an account found to be held by a person under 18 years of age will be voided and the account permanently closed. abd999 takes underage gambling extremely seriously and maintains zero tolerance for any circumvention of age verification controls.
Account Registration & Security
To access the full range of abd999 services — including deposits, withdrawals, sports betting, and casino games — you are required to register a personal account. Registration is free of charge. During registration you will be asked to provide accurate personal information including your full name, date of birth, email address, and mobile phone number.
One account per person. Each individual is entitled to hold one and only one abd999 account. Creating multiple accounts is strictly prohibited. abd999 employs technical and procedural measures to detect duplicate accounts. Where duplicate accounts are identified, all such accounts may be suspended and any balances, bonuses, or pending withdrawals forfeited at abd999's discretion.
You are responsible for maintaining the confidentiality of your account credentials, including your username and password. You must not share your login details with any other person. Any activity carried out using your account credentials — whether authorised by you or not — is your responsibility. If you believe your account has been accessed without your authorisation, you must notify abd999's support team immediately via live chat or email.
Account Security Tips: Use a strong, unique password for your abd999 account that you do not use on any other platform. Do not access your abd999 account from shared or public devices. Log out of your account after each session when using a shared device.
abd999 reserves the right to refuse account registration or close an existing account at its discretion, particularly where there is reason to believe that the information provided is inaccurate, fraudulent, or incomplete, or where the registration would constitute a breach of these terms.
All information provided during registration must be kept up to date. If any of your registered details change — particularly your email address, mobile number, or payment method information — you must update your account profile promptly. abd999 cannot be held responsible for failed communications or payment processing resulting from outdated account information.
Deposits & Withdrawals
abd999 operates exclusively in Bangladeshi Taka (৳, BDT). All deposits, account balances, bonus amounts, wagers, and withdrawals are denominated in BDT. No currency conversion is applied, and no foreign currency deposits are accepted.
| Transaction Type | Minimum Amount | Processing Time | abd999 Fee |
|---|---|---|---|
| Deposit (bKash / Nagad / Rocket / Upay) | ৳100 | Instant (within 60 seconds) | None |
| Deposit (Bank Transfer) | ৳500 | Up to 60 minutes | None |
| Withdrawal (bKash / Nagad / Rocket) | ৳200 | 15–60 minutes | None |
| Withdrawal (Bank Transfer) | ৳1,000 | Up to 24 hours | None |
Deposits are credited to your abd999 account balance upon confirmed receipt of funds. Most bKash, Nagad, Rocket, and Upay deposits are credited within 60 seconds. In rare cases involving network delays, deposits may take up to 30 minutes to appear. If a deposit has not been credited within 30 minutes, contact abd999 support with your transaction reference number.
Withdrawals are subject to standard security and verification procedures. First-time withdrawals from any account require completion of KYC verification — you will be asked to provide a copy of a valid government-issued ID and confirm ownership of the payment method to which funds are being withdrawn. Subsequent withdrawals from fully verified accounts are processed within the timeframes stated in the table above.
Withdrawal Condition: Funds deposited to abd999 must have been used to place at least one real-money wager before a withdrawal request will be accepted. This condition exists to prevent abd999's payment infrastructure from being used for fund transfer purposes unrelated to gambling activity. Where this condition has not been met, abd999 reserves the right to reverse the withdrawal request and return funds to the player's account balance.
abd999 does not accept deposits made from payment accounts that are not registered in the depositing player's own name. Third-party deposits are strictly prohibited. Any deposit identified as originating from a payment account not belonging to the account holder will be returned and the account reviewed for compliance with these terms.
abd999 reserves the right to carry out enhanced due diligence on withdrawal requests exceeding ৳50,000 in a single transaction. This may include requesting additional documentation confirming the source of funds. Withdrawals subject to enhanced review may take up to 5 business days to process.
Bonuses & Promotions
abd999 offers a range of bonuses and promotions to eligible players, including welcome bonuses, reload bonuses, free spins, cashback offers, and seasonal promotions tied to events such as BPL, IPL, T20 World Cup, Eid, and Pohela Boishakh. Each bonus offer is governed by its own specific terms and conditions, which will be published alongside the promotional material and should be read before claiming the offer.
The following general rules apply to all abd999 bonuses unless the specific promotional terms explicitly state otherwise:
- Wagering requirements: Bonus funds are subject to wagering requirements before they can be converted to withdrawable cash. The wagering requirement multiplier for each bonus is clearly stated in its promotional terms.
- Eligibility: Each bonus offer specifies the eligible player group (e.g., new players only, existing players, players in a specific VIP tier). Claiming a bonus for which you are not eligible is a breach of these terms.
- One bonus per promotion: Each promotion can be claimed once per eligible player unless the promotional terms explicitly state that repeat claims are permitted.
- Game restrictions: Certain games may be excluded from wagering requirement contributions or restricted entirely while a bonus is active. Always check the game eligibility list in the specific bonus terms.
- Expiry: All bonuses and associated free spins have an expiry period from the time of crediting. Unused bonus funds or free spins that expire will be removed from the account balance without compensation.
- Maximum withdrawal from bonus: Unless stated otherwise in specific promotional terms, the maximum amount that may be withdrawn from winnings generated from a bonus is capped at ৳20,000 or 10x the bonus value, whichever is lower.
Bonus Abuse: abd999 maintains active monitoring systems designed to detect bonus abuse, including but not limited to: claiming bonuses using multiple accounts, placing low-risk or zero-risk wagers to satisfy wagering requirements, and coordinating with other players to exploit promotional mechanics. Any account found to be engaging in bonus abuse will have bonuses voided, associated winnings forfeited, and the account suspended.
abd999 reserves the right to withdraw, modify, or cancel any bonus offer at any time and without prior notice. Where a bonus has already been credited to an account in good faith, the terms applicable at the time of crediting will continue to apply to that specific instance of the bonus.
Betting & Gaming Rules
All sports bets and casino game rounds placed on abd999 are final once confirmed. Bets that have been accepted and confirmed by the abd999 system cannot be cancelled or amended by the player. Placing a bet or initiating a game round constitutes your agreement to the applicable odds, rules, and terms for that specific event or game.
Sports Betting: abd999 offers pre-match and in-play (live) betting on a range of sports including cricket (BPL, IPL, T20 World Cup, Bangladesh Tigers), football, kabaddi, and others. The following rules apply to sports betting on abd999:
- Odds are subject to change before bet acceptance is confirmed. The odds displayed at the time you initiate a bet are not guaranteed until confirmation is received.
- In the event of an obvious pricing error on any market, abd999 reserves the right to void bets placed at the erroneous odds, regardless of whether the bet has been confirmed.
- For cricket matches interrupted by weather, the Dead Ball, Duckworth-Lewis-Stern (DLS) method, or any other governing body ruling, abd999's settlement of affected markets will be governed by the specific rules published for that event.
- Minimum and maximum stake limits apply per event and market. These limits are displayed in the bet slip before confirmation.
- abd999 reserves the right to limit the maximum stake or maximum payout on any individual player account where unusual betting patterns are detected.
Casino Games: All casino games on abd999 — including slots, live dealer tables, and crash games — operate on certified Random Number Generation (RNG) systems. Game outcomes are independent of previous results and cannot be influenced by player action beyond the standard game mechanics. abd999 does not guarantee any particular return-to-player (RTP) outcome for any individual session, as RTP figures represent long-term statistical averages across large numbers of game rounds.
Disconnection Policy: In the event of an internet disconnection during a live casino game round or in-play sports bet, abd999 will resolve the outstanding game round or bet according to its standard disconnection policy. For casino games, incomplete rounds will be resolved based on the game state recorded on abd999's servers at the time of disconnection. For sports bets already confirmed, the bet will stand and be settled according to the event outcome regardless of disconnection.
abd999 maintains detailed records of all bets placed and game rounds completed on the platform. In the event of a dispute regarding the outcome of a bet or game, abd999's server records will be treated as the authoritative record of what occurred. Players who believe a game round or bet settlement was processed in error must raise a dispute within 30 days of the relevant transaction date.
Responsible Gaming
abd999 is committed to promoting safe and responsible gambling practices. Gambling on abd999 is intended to be a form of entertainment. It is not a reliable source of income, and no player should gamble with money they cannot afford to lose. abd999 takes its duty of care to players seriously and provides a comprehensive suite of responsible gaming tools accessible to all account holders.
The following responsible gaming tools are available to all abd999 players at no cost through their account settings:
- Deposit Limits: Set daily, weekly, or monthly caps on the total amount you can deposit in BDT. Reductions take effect immediately. Increases are subject to a minimum 24-hour cooling-off period before they become active.
- Session Time Reminders: Configure alerts that notify you when you have been logged into abd999 for a specified period of continuous time.
- Reality Checks: Periodic on-screen notifications displaying your net win/loss position and total time spent in the current session.
- Self-Exclusion: Suspend your abd999 account access for a defined period ranging from 24 hours to permanent exclusion. Self-exclusion requests take effect immediately and cannot be reversed during the selected period.
- Account Cooling-Off: Take a short break from the platform for a period of your choosing without formally closing your account.
If you are concerned that gambling is negatively affecting your finances, relationships, mental health, or daily life, we strongly encourage you to use these tools immediately and to contact the abd999 support team via live chat. Our support staff are trained to assist players in accessing responsible gaming tools promptly and without judgment.
For more detailed information on abd999's responsible gaming commitments and tools, please visit our dedicated Responsible Gaming page. All content on that page is in English and covers self-assessment tools, external support resources, and step-by-step guides to setting up account controls.
Prohibited Conduct
The following activities are strictly prohibited on abd999. Engaging in any of the following may result in immediate account suspension, forfeiture of account balance, and permanent exclusion from the platform:
- Registering more than one account, whether using the same or different personal details, device, IP address, or payment method.
- Providing false, inaccurate, or misleading information at the time of registration or during any subsequent KYC or verification process.
- Using abd999 to launder money or to process funds on behalf of a third party.
- Depositing funds originating from criminal activity or any proceeds of unlawful conduct.
- Using automated software, bots, scripts, artificial intelligence tools, or any other non-human means to interact with abd999's betting or gaming systems.
- Exploiting software errors, glitches, or vulnerabilities in abd999's platform to gain an unfair advantage. Any winnings generated through exploitation of a known error are subject to forfeiture.
- Engaging in arbitrage betting strategies or other systematic approaches designed to exploit abd999's pricing systems, particularly in conjunction with claims for bonuses.
- Colluding with other players in live casino or poker games to gain an unfair advantage over other participants.
- Harassing, threatening, or using abusive language toward abd999 support staff or other platform users.
- Attempting to access another player's account, or to access abd999 administrative systems, without authorisation.
Fraud & Money Laundering: abd999 complies with applicable anti-money laundering (AML) standards. abd999 may report suspicious account activity and transactions to relevant authorities where required. Players whose accounts are suspended on suspicion of money laundering or fraud will not be entitled to withdrawal of funds pending investigation.
Intellectual Property
All content on the abd999 platform — including but not limited to the website design, layout, graphics, logos, icons, text, software, data, audio and video content, game interfaces, and promotional materials — is the intellectual property of abd999 or its licensed content providers and is protected by applicable intellectual property laws.
You are granted a limited, non-exclusive, non-transferable, revocable licence to access and use the abd999 platform for your personal, non-commercial entertainment purposes. This licence does not permit you to:
- Copy, reproduce, distribute, or publicly display any content from the abd999 platform without prior written consent.
- Modify, reverse engineer, decompile, or create derivative works based on any part of the abd999 platform or its underlying software.
- Use abd999's brand name, logo, or trademarks in any manner not expressly authorised by abd999 in writing.
- Frame or mirror any portion of the abd999 website on any other website or platform without prior written consent.
- Scrape, crawl, or use automated means to collect data from the abd999 platform for commercial or competitive purposes.
Game content delivered through abd999 — including slot games, live casino titles, and sports data — remains the intellectual property of the respective game development studios and data providers (including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi). Your access to these games through abd999 is governed by both these Terms & Conditions and the standard end-user terms of those studios.
Limitation of Liability
abd999 provides its platform on an "as is" and "as available" basis. While abd999 makes every reasonable effort to maintain continuous platform availability, it cannot guarantee that the platform will be free from interruptions, errors, or temporary unavailability due to scheduled maintenance, technical faults, third-party service outages, or events outside abd999's reasonable control.
To the maximum extent permitted by applicable law, abd999's total liability to you in connection with your use of the platform — whether arising in contract, tort, negligence, or otherwise — shall not exceed the total net deposits made to your abd999 account in the 30 days preceding the event giving rise to the claim.
abd999 shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the platform, including but not limited to:
- Loss of profits, loss of earnings, or loss of opportunity.
- Loss of data or corruption of data stored in connection with your account.
- Damages resulting from reliance on information published on the abd999 platform.
- Technical failures, connectivity issues, or delays in bet placement or game loading caused by factors outside abd999's direct control.
- Unauthorised access to your account resulting from your failure to maintain the confidentiality of your credentials.
Force Majeure: abd999 shall not be in breach of these Terms & Conditions and shall not be liable for any failure to perform its obligations where such failure results from events beyond abd999's reasonable control, including natural disasters, government actions, telecommunications network failures, internet service provider outages, or acts of third parties.
Nothing in these Terms & Conditions shall limit or exclude abd999's liability for fraud, wilful misconduct, or any other liability that cannot be excluded or limited under applicable law.
Account Suspension & Closure
abd999 reserves the right to suspend or permanently close any player account at any time, with or without prior notice, in any of the following circumstances:
- Breach of any provision of these Terms & Conditions.
- Suspected fraudulent activity, money laundering, or abuse of the platform or its promotional systems.
- Failure to complete KYC verification within the specified timeframe.
- Account found to be held by a person under 18 years of age.
- Identification of a duplicate account associated with an existing abd999 account.
- Receipt of a self-exclusion request from the account holder.
- Regulatory requirements or legal obligations that necessitate account closure.
Where an account is suspended or closed due to a breach of these terms, any account balance may be held pending investigation and, where fraud or terms violations are confirmed, may be forfeited in whole or in part. abd999 will communicate the outcome of any investigation to the player via the email address registered on the account within a reasonable timeframe.
Players who wish to voluntarily close their abd999 account in good standing may do so by contacting the support team via live chat or email at [email protected]. Upon voluntary closure of an account in good standing, any remaining real-money balance (excluding bonus funds that have not met wagering requirements) will be returned to the player's nominated payment method within 5 business days.
Accounts that have been voluntarily closed may be reopened upon written request to abd999 support, subject to identity verification. Accounts closed as a result of a self-exclusion request are subject to the cooling-off period selected at the time of self-exclusion and cannot be reopened before that period expires.
Dormant Accounts: An account that has recorded no login activity for a continuous period of 12 months will be classified as dormant. abd999 will attempt to contact the account holder via their registered email address prior to applying any dormancy administration fee. Where contact cannot be established, a monthly dormancy fee of ৳50 may be deducted from the account balance until the balance reaches zero or the account holder contacts abd999 to reactivate the account.
Governing Law & Disputes
These Terms & Conditions and any dispute or claim arising out of or in connection with them, or the use of the abd999 platform, shall be governed by and construed in accordance with the principles of fair commercial practice. abd999 is committed to resolving all player disputes in a transparent, timely, and fair manner.
Dispute Resolution Process: If you have a complaint or dispute regarding any aspect of the abd999 platform, account, or a specific transaction, the following process applies:
- Step 1 — Contact Support: Raise the issue directly with the abd999 support team via live chat or by emailing [email protected]. Include all relevant details: your account username, the date and time of the disputed transaction, the transaction reference number where applicable, and a clear description of the issue.
- Step 2 — Formal Review: If the issue is not resolved to your satisfaction at the first contact, request that it be escalated to the abd999 complaints review team. The review team will acknowledge your complaint within 48 hours and issue a formal response within 10 business days.
- Step 3 — Final Decision: The complaints review team's written response constitutes abd999's final position on the matter. Where a player remains dissatisfied with the outcome, they may seek independent advice or pursue resolution through available consumer dispute channels in their jurisdiction.
In the event of a dispute regarding the outcome of a bet or game round, abd999's server-side transaction logs will serve as the authoritative record. All dispute claims relating to a specific transaction must be submitted within 30 days of the transaction date. Claims submitted after this period may not be accepted.
Language of Disputes: All formal dispute communications between players and abd999 are conducted in English. Supporting documentation submitted as part of a dispute should be provided in English wherever possible. Where documentation is available in English only (such as a government-issued ID), an English translation may be requested.
Nothing in this section limits your statutory rights as a consumer under applicable laws. abd999 respects players' rights and aims to resolve all complaints promptly and fairly. If you have a concern about your account or experience on the platform, we encourage you to contact our support team at the earliest opportunity rather than allowing issues to remain unresolved.
Last Reviewed: 1 January 2026 | Version: 3.1 | Questions? Contact us at
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